Terms of Service

1. Acceptance of Terms

By accessing and using GoVitaMed's platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

Our platform provides healthcare connection services. You agree to:

• Provide accurate and complete information when creating an account
• Maintain the confidentiality of your account credentials
• Use the platform only for lawful purposes
• Not misrepresent your identity or impersonate others
• Respect the privacy and rights of other users

3. Healthcare Services

GoVitaMed facilitates connections between patients and healthcare providers. We do not provide medical advice, diagnosis, or treatment. All medical services are provided by independent, licensed healthcare professionals. You should always consult with a qualified healthcare provider for medical advice.

4. Appointments and Cancellations

Users are responsible for attending scheduled appointments or canceling them in accordance with our cancellation policy. Late cancellations or no-shows may result in fees as outlined in our Refund Policy.

5. Payment and Billing

Payment for services must be made through our secure payment system. By providing payment information, you authorize us to charge your payment method for services rendered. All fees are non-refundable unless otherwise stated in our Refund Policy.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

All content on the GoVitaMed platform, including but not limited to text, graphics, logos, and software, is the property of GoVitaMed and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

8. Limitation of Liability

GoVitaMed provides a platform for connecting patients with healthcare providers but is not responsible for the quality, outcomes, or any issues arising from medical services provided by third-party professionals. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.

9. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms of Service or engage in any conduct we deem inappropriate or harmful to other users or the platform.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of the platform after changes are posted constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at enquiries@govitamed.com.